The ideal candidate will have a deep understanding of enterprise AV systems, video conferencing platforms, and event support, with a strong focus on delivering exceptional experience. * Provide daily hands-on support for AV systems in conference rooms, event spaces, and collaboration areas; * Set up, operate, and troubleshoot AV and video conferencing systems (Teams, Zoom, Cisco Webex, etc.); * Document system configurations, workflows, and incident resolutions; * Provide training and guidance to on AV system use and best practices; * Proficient in AV system troubleshooting and technologies such as Crestron, Extron, Biamp, QSC, Shure, and Logitech;
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