As a Technical Support Specialist reporting to the Country Manager at Emaldo, you will be the primary point of contact for installers and partners seeking technical assistance with our solar and battery storage products. Your goal is to ensure quick and accurate resolutions, enabling installers to confidently deploy and service Emaldo solutions. You will collaborate closely with the Country Manager, sales team, and product engineers to maintain high customer satisfaction and uphold Emaldo's reputation for reliable, innovative products. * A degree or certification in Electrical Engineering, Renewable Energy, or a related field is desirable, but equivalent practical experience is also valued. * Customer-Focused: Dedicated to ensuring high levels of customer satisfaction and service qual
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