While the Key Account Manager focuses on the commercial relationship and strategic account development, the Field Service Executive owns the day-to-day operational management of the account. Customer Account Management * Demonstrate the capability and ambition to grow into a commercial account management role over time. This role offers an excellent development opportunity for ambitious professionals who aspire to grow into a future Key Account Manager position. * Serve as the primary operational contact for a portfolio of retail accounts. Operational Excellence & KPI Management * Proactively monitor account performance against agreed KPIs and identify opportunities for improvement. * Excellent communication and stakeholder management skills.
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