As a Technical Support Specialist reporting to the Country Manager at Emaldo, you will be the primary point of contact for installers and partners seeking technical assistance with our solar and battery storage products. * Diagnose and troubleshoot hardware and software issues related to solar panels, inverters, battery storage systems, and associated monitoring platforms. * Familiarity with diagnostic tools (e.g., multimeters, monitoring software) and remote troubleshooting techniques. * Proficient with CRM systems and helpdesk/ticketing software.
meer