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Front Office Manager / Practice Manager (m/f/d)

  • AUXEUM Group GmbH
  • Amsterdam
  • Vast contract, onbepaalde tijd
  • Fulltime
  • Gepubliceerd: 1 week geleden
Solliciteer als één van de eersten
Front Office Manager / Practice Manager (m/f/d)AUXEUM Group GmbH

Introduction

Join our mission as a Medical Receptionist (m/f/d) to bring premium lipedema care to the Netherlands! 
As part of the international expansion of our leading lipedema concept from Germany and Switzerland, we are seeking a highly motivated and experienced Front Office Manager (m/f/d) to lead the reception and organizational operations of our private clinic in the Netherlands. Our clinic is equipped with state-of-the-art technology and follows a patient-centered approach to set the highest standards in lipedema treatment. 

Your responsibilities

  • Reception & patient admission: Welcome and register patients with warmth and professionalism.
  • Planning and conducting consultations: Organize and structure consultation processes, maintain an overview. Recognize the needs of our patients.
  • Appointment coordination: Plan and confirm consultations and operations via channels such as telephone, email, and WhatsApp.
  • Documentation and billing: Create and maintain digital patient records and generate invoices for initial consultations.
  • Communication hub: Process incoming and outgoing mail, emails, and phone calls, and act as a central point of contact with a solution-oriented mindset.
  • Clinic standards: Ensure order and hygiene in the consultation rooms.
  • Inventory management: Order and manage office and medical supplies.
  • Medical support: Assist with patient care, e.g., by creating patient records using 3D scanning technology and maintaining patient-specific calendars.
  • Team collaboration: Communicate with front office teams at other locations.
  • Marketing and practice development: Support marketing activities and participate in projects to improve clinic operations.

Your profile

  • Completed training as a Medical Assistant (MFA), Dental Assistant (ZFA), Hotel Specialist, Office Manager (m/f/d) with a degree in Healthcare / Management / with experience in the medical sector.
  • Relevant experience in a high-end, customer-facing environment; medical knowledge is a plus but not required.
  • Fluent in Dutch, strong written and verbal communication skills in English, German is a plus.
  • Proficient in MS Office and comfortable with digital tools and IT systems.
  • Willingness to learn about specialized medical topics and software.
  • Strong interpersonal skills and professional communication.
  • High sense of responsibility, independence, and quality awareness.
  • Friendly and professional demeanor with a passion for hygiene and order.
  • Structured, reliable, and goal-oriented working style – while being a true team player.

Benefits

We value a supportive and enjoyable working environment. In addition, we offer a range of benefits, including: 

  • An intensive onboarding and training at one of our locations in Germany and subsequent support from a mentor
  • A well-maintained workspace in a collegial private clinic setting
  • Patient care without the typical stress of public clinics or hospitals
  • Permanent employment with a generous vacation policy
  • Subsidized company pension plan
  • Complimentary beverages
  • Independent working style with opportunities to shape processes
  • Regular employee development meetings and team events
  • Internal and external training opportunities
Logo AUXEUM Group GmbH
AUXEUM Group GmbH
1 Job

Locatie

AUXEUM Group GmbH1000 Amsterdam, Nederland
Reistijd
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