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                        2 resultaten voor Technical Support Specialist vacatures

                        Emaldo ApS

                        Technical Support Specialist

                        Emaldo ApS
                        Amsterdam
                        As a Technical Support Specialist reporting to the Country at Emaldo, you will be the primary point of contact for installers and partners seeking technical assistance with our solar and battery storage products. * Required: Minimum 2+ years' experience in technical support or a similar customer-facing technical role. Interested candidates should submit their CV and a brief cover letter highlighting their relevant experience in technical support experience and any solar/battery industry exposure via the application button "I'm interested" on this page. Customer/Installer Support * Escalate complex or critical matters to higher-level technical teams or third-party vendors, following proper escalation procedures. Technical Documentation
                        As a Technical Support Specialist reporting to the Country at Emaldo, you will be the primary point of contact for installers and partners seeking technical assistance with our solar and battery storage products. * Required: Minimum 2+ years' experience in technical support or a similar customer-facing technical role. Interested candidates should submit their CV and a brief cover letter highlighting their relevant experience in technical support experience and any solar/battery industry exposure via the application button "I'm interested" on this page. Customer/Installer Support * Escalate complex or critical matters to higher-level technical teams or third-party vendors, following proper escalation procedures. Technical Documentation
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                        Emaldo ApS

                        Onboarding Manager

                        Emaldo ApS
                        Amsterdam
                        Technical Support & Escalation * Team Player: Willing to collaborate across departments (Sales, Technical Support, Finance & Logistics) to ensure a smooth end-to-end customer experience. Join the Emaldo® Technical Services/Operations department as our Onboarding Manager (Installer Training & Support) In addition, you will visit customers on-site to resolve any technical issues that an installer is unable to fix remotely, acting as the key escalation point for complex field problems. * Serve as the go-to technical expert for installers facing advanced or complex issues during the installation or maintenance process. * Build strong, trusting relationships with , serving as their primary technical liaison for new product launches or updates. * Generate p
                        Technical Support & Escalation * Team Player: Willing to collaborate across departments (Sales, Technical Support, Finance & Logistics) to ensure a smooth end-to-end customer experience. Join the Emaldo® Technical Services/Operations department as our Onboarding Manager (Installer Training & Support) In addition, you will visit customers on-site to resolve any technical issues that an installer is unable to fix remotely, acting as the key escalation point for complex field problems. * Serve as the go-to technical expert for installers facing advanced or complex issues during the installation or maintenance process. * Build strong, trusting relationships with , serving as their primary technical liaison for new product launches or updates. * Generate p
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