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                              13 resultaten voor customer-service-associate vacatures

                              We hebben je zoekopdracht uitgebreid met 13 gelijkaardige vacatures.

                              Avantor Sciences

                              Onsite Associate II, Lab Operations Support

                              Avantor Sciences
                              Leiden
                              Strong customer service mindset with the ability to work collaboratively with and laboratory stakeholders. We are looking for a proactive and detail-oriented Laboratory Services Specialist to join our team in Leiden. In this role, you will provide essential laboratory support services, ensuring and have the materials, equipment, and operational support needed to deliver critical research and development activities. * Track service metrics and support the achievement of service level agreements. Glassware & Sterilization Services * Operate and maintain glassware washing, autoclave, and parts washer services. * Perform quality checks and remove damaged items from service. * Experience in a laboratory support, laboratory
                              Strong customer service mindset with the ability to work collaboratively with and laboratory stakeholders. We are looking for a proactive and detail-oriented Laboratory Services Specialist to join our team in Leiden. In this role, you will provide essential laboratory support services, ensuring and have the materials, equipment, and operational support needed to deliver critical research and development activities. * Track service metrics and support the achievement of service level agreements. Glassware & Sterilization Services * Operate and maintain glassware washing, autoclave, and parts washer services. * Perform quality checks and remove damaged items from service. * Experience in a laboratory support, laboratory
                              meer
                              Avantor Sciences

                              Supervisor, Laboratory Support Services

                              Avantor Sciences
                              Leiden
                              Operations & Customer Support * Monitor operational metrics, service levels, and customer reporting requirements. * Inventory, purchasing, customer service, account management, or laboratory operations experience. We are seeking an experienced and people-focused Supervisor, Laboratory Support Services to a team supporting critical laboratory operations within a highly regulated pharmaceutical environment. * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with
                              Operations & Customer Support * Monitor operational metrics, service levels, and customer reporting requirements. * Inventory, purchasing, customer service, account management, or laboratory operations experience. We are seeking an experienced and people-focused Supervisor, Laboratory Support Services to a team supporting critical laboratory operations within a highly regulated pharmaceutical environment. * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with
                              meer
                              Avantor Sciences

                              Material Handler

                              Avantor Sciences
                              Schiphol
                              You'll get to work in a supportive and hardworking team, consisting of 5 associates and belongs to our department Lab and Production Services. Are you characterized by customer-friendliness, and have you always been looking for an opportunity in an international organization in life sciences? You will work on a full-time basis at our customer site in Schiphol-Rijk. * Outgoing, customer minded, and responsible
                              You'll get to work in a supportive and hardworking team, consisting of 5 associates and belongs to our department Lab and Production Services. Are you characterized by customer-friendliness, and have you always been looking for an opportunity in an international organization in life sciences? You will work on a full-time basis at our customer site in Schiphol-Rijk. * Outgoing, customer minded, and responsible
                              meer
                              Avantor Sciences

                              Logistics Operative

                              Avantor Sciences
                              Nijmegen
                              Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. * Strong customer service focus and ability to work collaboratively with multiple . If you are detail-oriented, enjoy working in a fast-paced operational environment, and have a passion for logistics, inventory management, and delivering excellent customer service, we would love to hear from you. * Control
                              Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. * Strong customer service focus and ability to work collaboratively with multiple . If you are detail-oriented, enjoy working in a fast-paced operational environment, and have a passion for logistics, inventory management, and delivering excellent customer service, we would love to hear from you. * Control
                              meer
                              Avantor Sciences

                              Operational Site Lead

                              Avantor Sciences
                              Nijmegen
                              Oversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Supervises a team of , and/or highly technical scientific support associates, either at a large site or multiple smaller sites in a geographic region. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines. Encourages a collaborative environment, supporting in achieving objectives while fostering alignment with broader scientific suppor
                              Oversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Supervises a team of , and/or highly technical scientific support associates, either at a large site or multiple smaller sites in a geographic region. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines. Encourages a collaborative environment, supporting in achieving objectives while fostering alignment with broader scientific suppor
                              meer
                              Avantor Sciences

                              Onsite Associate, Lab Services

                              Avantor Sciences
                              Leiden
                              Join a dynamic team where you will play a key role in ensuring the efficient delivery of essential laboratory services. This varied and hands-on role supports scientific operations through material preparation, sample management, laboratory logistics, equipment support, and operational services while maintaining the highest standards of quality, safety, and compliance. * Maintain volumetric data and provide reports as requested, demonstrating compliance with agreed service level agreements (SLAs). Liquid Nitrogen Services Glassware, Autoclave & Parts Washer Services * Manage and execute glassware maintenance, autoclave, and parts washer services in accordance with site procedures and quality standards. * Track workflow volumes and provide reporting to demonstrate achi
                              Join a dynamic team where you will play a key role in ensuring the efficient delivery of essential laboratory services. This varied and hands-on role supports scientific operations through material preparation, sample management, laboratory logistics, equipment support, and operational services while maintaining the highest standards of quality, safety, and compliance. * Maintain volumetric data and provide reports as requested, demonstrating compliance with agreed service level agreements (SLAs). Liquid Nitrogen Services Glassware, Autoclave & Parts Washer Services * Manage and execute glassware maintenance, autoclave, and parts washer services in accordance with site procedures and quality standards. * Track workflow volumes and provide reporting to demonstrate achi
                              meer
                              Avantor Sciences

                              Onsite Associate II, Inventory & transport Mgmt

                              Avantor Sciences
                              Leiden
                              Avantor Sciences * Leiden * Vast contract, onbepaalde tijd * Fulltime - Solliciteer als één van de eersten - We are seeking a reliable and detail-oriented Sample Logistics & Inventory Coordinator to support daily logistic and operational activities. This role is responsible for the safe and timely transport of samples between buildings, management of inventory processes, and participation in a rotating weekend sample support schedule. The ideal candidate is organized, proactive, and comfortable working in a fast-paced environment while maintaining high standards of accuracy and compliance. Your responsibilities * Transport samples between buildings in a timely, safe, and compliant manner. * Ensure proper handling, tracking, and delivery of samples according to established procedures. * Participate in a rotating weekend sample support schedule approximately every 4 to
                              Avantor Sciences * Leiden * Vast contract, onbepaalde tijd * Fulltime - Solliciteer als één van de eersten - We are seeking a reliable and detail-oriented Sample Logistics & Inventory Coordinator to support daily logistic and operational activities. This role is responsible for the safe and timely transport of samples between buildings, management of inventory processes, and participation in a rotating weekend sample support schedule. The ideal candidate is organized, proactive, and comfortable working in a fast-paced environment while maintaining high standards of accuracy and compliance. Your responsibilities * Transport samples between buildings in a timely, safe, and compliant manner. * Ensure proper handling, tracking, and delivery of samples according to established procedures. * Participate in a rotating weekend sample support schedule approximately every 4 to
                              meer
                              Avantor Sciences

                              Laboratory Support Technician

                              Avantor Sciences
                              Nijmegen
                              Executes SOP-driven scientific protocols and workflows at customer facilities (e.g. media/buffer prep, solvent/reagent mixtures, filtrations, material weighing, physical testing), ensuring consistency, data integrity, and adherence to regulatory standards. Tasks may also include preparing routine laboratory solutions, performing environmental monitoring and testing activities, and/or end-to-end handling of customer-designed chemical samples. Communicates with internal teams and customer contacts, providing or obtaining information that often requires detailed explanation and context. * Contribute to continuous improvement initiatives that enhance efficiency and service delivery.
                              Executes SOP-driven scientific protocols and workflows at customer facilities (e.g. media/buffer prep, solvent/reagent mixtures, filtrations, material weighing, physical testing), ensuring consistency, data integrity, and adherence to regulatory standards. Tasks may also include preparing routine laboratory solutions, performing environmental monitoring and testing activities, and/or end-to-end handling of customer-designed chemical samples. Communicates with internal teams and customer contacts, providing or obtaining information that often requires detailed explanation and context. * Contribute to continuous improvement initiatives that enhance efficiency and service delivery.
                              meer
                              Avantor Sciences

                              Onsite Coordinator II, Scientific Support

                              Avantor Sciences
                              Nijmegen
                              Strong customer service focus with the ability to work collaboratively across multiple teams. Oversees and guides the daily operations of SOP-driven lab bench work at customer facilities. Collaborates extensively with internal teams and customer contacts. Acts as the customer's point of contact, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives aimed at increasing operational efficiency and service quality. If you enjoy coordinating operations, managing inventory and logistics activities, working with multiple , and ensuring seamless site support services, we would love to hear from you.
                              Strong customer service focus with the ability to work collaboratively across multiple teams. Oversees and guides the daily operations of SOP-driven lab bench work at customer facilities. Collaborates extensively with internal teams and customer contacts. Acts as the customer's point of contact, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives aimed at increasing operational efficiency and service quality. If you enjoy coordinating operations, managing inventory and logistics activities, working with multiple , and ensuring seamless site support services, we would love to hear from you.
                              meer
                              Avantor Sciences

                              Lab Technician (QC)

                              Avantor Sciences
                              Nijmegen
                              Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Carries out a range of complex scientific support tasks at customer facilities, requiring significant interpretation of technical/scientific protocols to support research objectives effectively. Collaborates extensively with internal teams and customer contacts, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives that enhance laboratory efficiency and service delivery. * Previous laboratory support, scientific, operational, or service-based experience is preferred. If you are passionate about laboratory operations, quality, and pro
                              Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Carries out a range of complex scientific support tasks at customer facilities, requiring significant interpretation of technical/scientific protocols to support research objectives effectively. Collaborates extensively with internal teams and customer contacts, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives that enhance laboratory efficiency and service delivery. * Previous laboratory support, scientific, operational, or service-based experience is preferred. If you are passionate about laboratory operations, quality, and pro
                              meer
                              Avantor Sciences

                              Sr. Portfolio Manager, VWR Brand Equipment & Instruments

                              Avantor Sciences
                              Nederland
                              You'll own the full product lifecycle—from concept and development through commercialization and phaseout—using market insight, customer needs, and data driven decision making to prioritize the right VWR Brand opportunities and fuel growth and increase market penetration for the VWR Brand. In this role, you'll lead large, cross functional initiatives, partner closely with commercial, marketing, sourcing, operations, e-commerce and regulatory teams, and drive new portfolio development that delivers differentiated value to customers and excellent financial results for VWR. * Develop & Execute Avantor's VWR portfolio strategy to take market share including, yet not limited to, further penetration of existing products, new product introductions (proprietary ), new supplier acquisition, product line expansion, new market penetration, and e
                              You'll own the full product lifecycle—from concept and development through commercialization and phaseout—using market insight, customer needs, and data driven decision making to prioritize the right VWR Brand opportunities and fuel growth and increase market penetration for the VWR Brand. In this role, you'll lead large, cross functional initiatives, partner closely with commercial, marketing, sourcing, operations, e-commerce and regulatory teams, and drive new portfolio development that delivers differentiated value to customers and excellent financial results for VWR. * Develop & Execute Avantor's VWR portfolio strategy to take market share including, yet not limited to, further penetration of existing products, new product introductions (proprietary ), new supplier acquisition, product line expansion, new market penetration, and e
                              meer
                              Avantor Sciences

                              Quality Process Manager

                              Avantor Sciences
                              Remote
                              This is an exciting opportunity for a quality-focused professional who enjoys working across multiple customer sites, partnering with operational leaders, and driving improvements that enhance service delivery, operational performance, and customer satisfaction. * Identify process inefficiencies and develop practical solutions that enhance customer service and operational performance. You'll join a collaborative team focused on innovation, customer success, and continuous improvement, with the chance to make a visible impact on service quality, operational performance, and customer experience across Europe. At Avantor, we help accelerate scientific breakthroughs by supporting customers across life sciences, healthcare
                              This is an exciting opportunity for a quality-focused professional who enjoys working across multiple customer sites, partnering with operational leaders, and driving improvements that enhance service delivery, operational performance, and customer satisfaction. * Identify process inefficiencies and develop practical solutions that enhance customer service and operational performance. You'll join a collaborative team focused on innovation, customer success, and continuous improvement, with the chance to make a visible impact on service quality, operational performance, and customer experience across Europe. At Avantor, we help accelerate scientific breakthroughs by supporting customers across life sciences, healthcare
                              meer

                                Frequently Asked Questions

                                How many customer-service-associate jobs are available on StepStone?
                                There are 13 customer-service-associate jobs available on StepStone right now.
                                Which places are popular for customer-service-associate jobs?
                                People who are interested in customer-service-associate jobs prefer to look in Nijmegen, Leiden, Delft.
                                Which industry do customer-service-associate jobs belong to?
                                Customer-service-associate jobs are part of the Klantendienst industry.
                                Which skills are beneficial for customer-service-associate jobs?
                                The following skills are useful for customer-service-associate jobs: Laboratoriumtaken, Organisatievermogen, Compliance, Klantendienst, Kwaliteitscontrole, Logistieke sector, Production, Storage, MS Excel, Bezorging, Geneesmiddel, Communicatie, Initiatiefnemend, Management, Customer Centricity, Planning, Business, Conditietraining, Inpakken, Verkoop.