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                            Begeerde jobs

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                              15 resultaten voor customer-service-associate vacatures

                              We hebben je zoekopdracht uitgebreid met 15 gelijkaardige vacatures.

                              Avantor Sciences

                              Onsite Associate II, Lab Operations Support

                              Avantor Sciences
                              Leiden
                              Strong customer service mindset with the ability to work collaboratively with and laboratory stakeholders. We are looking for a proactive and detail-oriented Laboratory Services Specialist to join our team in Leiden. In this role, you will provide essential laboratory support services, ensuring and have the materials, equipment, and operational support needed to deliver critical research and development activities. * Track service metrics and support the achievement of service level agreements. Glassware & Sterilization Services * Operate and maintain glassware washing, autoclave, and parts washer services. * Perform quality checks and remove damaged items from service. * Experience in a laboratory support, laboratory
                              Strong customer service mindset with the ability to work collaboratively with and laboratory stakeholders. We are looking for a proactive and detail-oriented Laboratory Services Specialist to join our team in Leiden. In this role, you will provide essential laboratory support services, ensuring and have the materials, equipment, and operational support needed to deliver critical research and development activities. * Track service metrics and support the achievement of service level agreements. Glassware & Sterilization Services * Operate and maintain glassware washing, autoclave, and parts washer services. * Perform quality checks and remove damaged items from service. * Experience in a laboratory support, laboratory
                              meer
                              Avantor Sciences

                              Supervisor, Laboratory Support Services

                              Avantor Sciences
                              Leiden
                              Operations & Customer Support * Monitor operational metrics, service levels, and customer reporting requirements. * Inventory, purchasing, customer service, account management, or laboratory operations experience. We are seeking an experienced and people-focused Supervisor, Laboratory Support Services to a team supporting critical laboratory operations within a highly regulated pharmaceutical environment. * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with
                              Operations & Customer Support * Monitor operational metrics, service levels, and customer reporting requirements. * Inventory, purchasing, customer service, account management, or laboratory operations experience. We are seeking an experienced and people-focused Supervisor, Laboratory Support Services to a team supporting critical laboratory operations within a highly regulated pharmaceutical environment. * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with
                              meer
                              Avantor Sciences

                              HR Lead - Nederland

                              Avantor Sciences
                              Netherlands
                              Met onze Revival-strategie bouwen we aan de toekomst van ons bedrijf, met focus op customer excellence, operational excellence en people excellence. Een jaar geleden zijn we gestart met ons HR Shared Services-model. Jij geeft de volgende fase van deze transformatie actief vorm: transactioneel werk verschuift naar selfservice en shared services, zodat deze rol zich steeds meer richt op strategisch partnership met de business en de meest complexe HR-vraagstukken. * Je behandelt escalaties en werkt samen met HR Shared Services om risicovolle kwesties op te lossen — én te voorkomen. * Je geeft de volgende fase van onze HR-transformatie actief vorm: het verschuiven van transactioneel werk naar selfservice en onze Shared Services-organisatie. * Hands-on ervaring met een HR Shared Services-model en ServiceNow (of een vergelijkbaar ticketingsysteem).
                              Met onze Revival-strategie bouwen we aan de toekomst van ons bedrijf, met focus op customer excellence, operational excellence en people excellence. Een jaar geleden zijn we gestart met ons HR Shared Services-model. Jij geeft de volgende fase van deze transformatie actief vorm: transactioneel werk verschuift naar selfservice en shared services, zodat deze rol zich steeds meer richt op strategisch partnership met de business en de meest complexe HR-vraagstukken. * Je behandelt escalaties en werkt samen met HR Shared Services om risicovolle kwesties op te lossen — én te voorkomen. * Je geeft de volgende fase van onze HR-transformatie actief vorm: het verschuiven van transactioneel werk naar selfservice en onze Shared Services-organisatie. * Hands-on ervaring met een HR Shared Services-model en ServiceNow (of een vergelijkbaar ticketingsysteem).
                              meer
                              Avantor Sciences

                              Onsite Associate, Lab Services

                              Avantor Sciences
                              Leiden
                              Join a dynamic team where you will play a key role in ensuring the efficient delivery of essential laboratory services. This varied and hands-on role supports scientific operations through material preparation, sample management, laboratory logistics, equipment support, and operational services while maintaining the highest standards of quality, safety, and compliance. * Maintain volumetric data and provide reports as requested, demonstrating compliance with agreed service level agreements (SLAs). Liquid Nitrogen Services Glassware, Autoclave & Parts Washer Services * Manage and execute glassware maintenance, autoclave, and parts washer services in accordance with site procedures and quality standards. * Track workflow volumes and provide reporting to demonstrate achi
                              Join a dynamic team where you will play a key role in ensuring the efficient delivery of essential laboratory services. This varied and hands-on role supports scientific operations through material preparation, sample management, laboratory logistics, equipment support, and operational services while maintaining the highest standards of quality, safety, and compliance. * Maintain volumetric data and provide reports as requested, demonstrating compliance with agreed service level agreements (SLAs). Liquid Nitrogen Services Glassware, Autoclave & Parts Washer Services * Manage and execute glassware maintenance, autoclave, and parts washer services in accordance with site procedures and quality standards. * Track workflow volumes and provide reporting to demonstrate achi
                              meer
                              Avantor Sciences

                              QA Engineer

                              Avantor Sciences
                              Hillegom, NLD
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. * Investigate deviations, non-conformances, customer complaints, and CAPAs.
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. * Investigate deviations, non-conformances, customer complaints, and CAPAs.
                              meer
                              Avantor Sciences

                              Strategic Partner Director (m/w/d)

                              Avantor Sciences
                              Nederland
                              Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations. The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts. Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships. Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and m
                              Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations. The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts. Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships. Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and m
                              meer
                              Avantor Sciences

                              Laboratory Support Technician

                              Avantor Sciences
                              Nijmegen
                              Executes SOP-driven scientific protocols and workflows at customer facilities (e.g. media/buffer prep, solvent/reagent mixtures, filtrations, material weighing, physical testing), ensuring consistency, data integrity, and adherence to regulatory standards. Tasks may also include preparing routine laboratory solutions, performing environmental monitoring and testing activities, and/or end-to-end handling of customer-designed chemical samples. Communicates with internal teams and customer contacts, providing or obtaining information that often requires detailed explanation and context. * Contribute to continuous improvement initiatives that enhance efficiency and service delivery.
                              Executes SOP-driven scientific protocols and workflows at customer facilities (e.g. media/buffer prep, solvent/reagent mixtures, filtrations, material weighing, physical testing), ensuring consistency, data integrity, and adherence to regulatory standards. Tasks may also include preparing routine laboratory solutions, performing environmental monitoring and testing activities, and/or end-to-end handling of customer-designed chemical samples. Communicates with internal teams and customer contacts, providing or obtaining information that often requires detailed explanation and context. * Contribute to continuous improvement initiatives that enhance efficiency and service delivery.
                              meer
                              Avantor Sciences

                              Transportation & Logistics Specialist

                              Avantor Sciences
                              Hillegom
                              Collaborate closely with internal , including Procurement, Production, and Customer Service teams, to align logistics activities with business needs. Your expertise will directly support our commitment to delivering high-quality products to our customers, on time and in full. * Manage relationships with , , and logistics service providers. Join a team that is dedicated to operational excellence and customer satisfaction.
                              Collaborate closely with internal , including Procurement, Production, and Customer Service teams, to align logistics activities with business needs. Your expertise will directly support our commitment to delivering high-quality products to our customers, on time and in full. * Manage relationships with , , and logistics service providers. Join a team that is dedicated to operational excellence and customer satisfaction.
                              meer
                              Avantor Sciences

                              QA specialist

                              Avantor Sciences
                              Hillegom
                              Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. * Comply with company policies, procedures, work instructions, and training requirements focusing on customer service, production, and quality. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. In this role, you will ensure customer and regulatory requirements have been met by inspecting product and review of documentation throughout all aspects of the production process (e.g., manufacturing, filling, and labeling / assembly, etc.). * Keep customer interests and regulatory requirements in mind, ensure customer needs are met by reviewing order requirement
                              Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. * Comply with company policies, procedures, work instructions, and training requirements focusing on customer service, production, and quality. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. In this role, you will ensure customer and regulatory requirements have been met by inspecting product and review of documentation throughout all aspects of the production process (e.g., manufacturing, filling, and labeling / assembly, etc.). * Keep customer interests and regulatory requirements in mind, ensure customer needs are met by reviewing order requirement
                              meer
                              Avantor Sciences

                              Lab Technician (QC)

                              Avantor Sciences
                              Nijmegen
                              Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Carries out a range of complex scientific support tasks at customer facilities, requiring significant interpretation of technical/scientific protocols to support research objectives effectively. Collaborates extensively with internal teams and customer contacts, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives that enhance laboratory efficiency and service delivery. * Previous laboratory support, scientific, operational, or service-based experience is preferred. If you are passionate about laboratory operations, quality, and pro
                              Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Carries out a range of complex scientific support tasks at customer facilities, requiring significant interpretation of technical/scientific protocols to support research objectives effectively. Collaborates extensively with internal teams and customer contacts, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives that enhance laboratory efficiency and service delivery. * Previous laboratory support, scientific, operational, or service-based experience is preferred. If you are passionate about laboratory operations, quality, and pro
                              meer
                              Avantor Sciences

                              HR Lead - NL

                              Avantor Sciences
                              Hillegom, Amsterdam, Boxmeer
                              It's a great time to join Avantor as we continue executing our Revival strategy - shaping the future of our business through a focus on customer excellence, operational excellence and people excellence. One year ago, we launched our HR Self-Service & Shared Services model. You will actively drive the next phase of this transformation: moving transactional work to self-service and shared services, so that this role increasingly focuses on strategic business partnership and the most complex people matters. * Manage escalations and with HR Shared Services to resolve high-risk issues, and implement strategies to prevent them. HR transformation & service delivery * Actively drive the next phase of our HR transformation: shifting transactional work towards
                              It's a great time to join Avantor as we continue executing our Revival strategy - shaping the future of our business through a focus on customer excellence, operational excellence and people excellence. One year ago, we launched our HR Self-Service & Shared Services model. You will actively drive the next phase of this transformation: moving transactional work to self-service and shared services, so that this role increasingly focuses on strategic business partnership and the most complex people matters. * Manage escalations and with HR Shared Services to resolve high-risk issues, and implement strategies to prevent them. HR transformation & service delivery * Actively drive the next phase of our HR transformation: shifting transactional work towards
                              meer
                              Avantor Sciences

                              Sr. Design Engineer

                              Avantor Sciences
                              Hillegom
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
                              meer
                              Avantor Sciences

                              Senior Design Engineer

                              Avantor Sciences
                              Hillegom
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
                              meer
                              Avantor Sciences

                              Automation Engineer

                              Avantor Sciences
                              Hillegom
                              Customer Support In this role, you will be responsible for developing PLC and HMI software, designing industrial control systems, supporting validation activities, and creating technical documentation for customer and internal projects. Working closely with , Quality, Suppliers, and External , you will play a key role in delivering reliable and scalable automation solutions that meet customer requirements and industry standards. This position is based in Hillegom and requires quarterly travel across Europe to support system commissioning, troubleshooting, customer acceptance testing, and technical project activities. * Create PLC and HMI software for new product development and customer-specific projects. * Support commissioning and start-up activities at customer sit
                              Customer Support In this role, you will be responsible for developing PLC and HMI software, designing industrial control systems, supporting validation activities, and creating technical documentation for customer and internal projects. Working closely with , Quality, Suppliers, and External , you will play a key role in delivering reliable and scalable automation solutions that meet customer requirements and industry standards. This position is based in Hillegom and requires quarterly travel across Europe to support system commissioning, troubleshooting, customer acceptance testing, and technical project activities. * Create PLC and HMI software for new product development and customer-specific projects. * Support commissioning and start-up activities at customer sit
                              meer
                              Avantor Sciences

                              Quality Process Manager

                              Avantor Sciences
                              Remote
                              This is an exciting opportunity for a quality-focused professional who enjoys working across multiple customer sites, partnering with operational leaders, and driving improvements that enhance service delivery, operational performance, and customer satisfaction. * Identify process inefficiencies and develop practical solutions that enhance customer service and operational performance. You'll join a collaborative team focused on innovation, customer success, and continuous improvement, with the chance to make a visible impact on service quality, operational performance, and customer experience across Europe. At Avantor, we help accelerate scientific breakthroughs by supporting customers across life sciences, healthcare
                              This is an exciting opportunity for a quality-focused professional who enjoys working across multiple customer sites, partnering with operational leaders, and driving improvements that enhance service delivery, operational performance, and customer satisfaction. * Identify process inefficiencies and develop practical solutions that enhance customer service and operational performance. You'll join a collaborative team focused on innovation, customer success, and continuous improvement, with the chance to make a visible impact on service quality, operational performance, and customer experience across Europe. At Avantor, we help accelerate scientific breakthroughs by supporting customers across life sciences, healthcare
                              meer

                                Frequently Asked Questions

                                How many customer-service-associate jobs are available on StepStone?
                                There are 15 customer-service-associate jobs available on StepStone right now.
                                Which places are popular for customer-service-associate jobs?
                                People who are interested in customer-service-associate jobs prefer to look in Hillegom, Soesterberg, Amsterdam.
                                Which industry do customer-service-associate jobs belong to?
                                Customer-service-associate jobs are part of the Klantendienst industry.
                                Which skills are beneficial for customer-service-associate jobs?
                                The following skills are useful for customer-service-associate jobs: Compliance, Communicatie, Klantendienst, Organisatievermogen, Management, Business, Customer Centricity, Production, Initiatiefnemend, Kwaliteitscontrole, Logistieke sector, MS Excel, Storage, Bezorging, Autorijden, Conditietraining, Engelse taal, Inpakken, Nederlands, Planning.