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                              40 resultaten voor customer-service-associate vacatures

                              Avantor Sciences

                              Customer Service Associate II

                              Avantor Sciences
                              Hillegom
                              As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom. * Experience: Several years of applicable experience in a customer service role Are you a service-minded and solution-oriented person who enjoys customer interaction? Executes day-to-day customer service tasks according to defined procedures and standards. * Manage inbound customer communication regarding service status, orders, and issues - In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for
                              As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom. * Experience: Several years of applicable experience in a customer service role Are you a service-minded and solution-oriented person who enjoys customer interaction? Executes day-to-day customer service tasks according to defined procedures and standards. * Manage inbound customer communication regarding service status, orders, and issues - In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for
                              meer
                              Avantor Sciences

                              Service Coordinator

                              Avantor Sciences
                              Boxmeer
                              Maintaining accurate records of service calls, work orders, and customer interactions. * Responding to customer inquiries and requests for service. * Customer orientation: A service coordinator must always prioritize the needs and satisfaction of the customer. As Coordinator Services, you will play a key role in supporting our operational team by ensuring all administrative processes are managed efficiently and in line with our Quality Management System. This position requires a proactive mindset, strong organizational skills, and a customer-focused approach. * Ensuring optimal use of time and resources to meet service demands. * Preparing detailed quotations for services and parts. *
                              Maintaining accurate records of service calls, work orders, and customer interactions. * Responding to customer inquiries and requests for service. * Customer orientation: A service coordinator must always prioritize the needs and satisfaction of the customer. As Coordinator Services, you will play a key role in supporting our operational team by ensuring all administrative processes are managed efficiently and in line with our Quality Management System. This position requires a proactive mindset, strong organizational skills, and a customer-focused approach. * Ensuring optimal use of time and resources to meet service demands. * Preparing detailed quotations for services and parts. *
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                              We hebben je zoekopdracht uitgebreid met 38 gelijkaardige vacatures.

                              Avantor Sciences

                              Onsite Associate II, Lab Operations Support

                              Avantor Sciences
                              Leiden
                              Strong customer service mindset with the ability to work collaboratively with and laboratory stakeholders. We are looking for a proactive and detail-oriented Laboratory Services Specialist to join our team in Leiden. In this role, you will provide essential laboratory support services, ensuring and have the materials, equipment, and operational support needed to deliver critical research and development activities. * Track service metrics and support the achievement of service level agreements. Glassware & Sterilization Services * Operate and maintain glassware washing, autoclave, and parts washer services. * Perform quality checks and remove damaged items from service. * Experience in a laboratory support, laboratory
                              Strong customer service mindset with the ability to work collaboratively with and laboratory stakeholders. We are looking for a proactive and detail-oriented Laboratory Services Specialist to join our team in Leiden. In this role, you will provide essential laboratory support services, ensuring and have the materials, equipment, and operational support needed to deliver critical research and development activities. * Track service metrics and support the achievement of service level agreements. Glassware & Sterilization Services * Operate and maintain glassware washing, autoclave, and parts washer services. * Perform quality checks and remove damaged items from service. * Experience in a laboratory support, laboratory
                              meer
                              Avantor Sciences

                              Customer Service

                              Avantor Sciences
                              Hillegom
                              As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom. * Experience: Several years of applicable experience in a customer service role Are you a service-minded and solution-oriented person who enjoys customer interaction? * Manage inbound customer communication regarding service status, orders, and issues - In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage cl
                              As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom. * Experience: Several years of applicable experience in a customer service role Are you a service-minded and solution-oriented person who enjoys customer interaction? * Manage inbound customer communication regarding service status, orders, and issues - In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage cl
                              meer
                              Avantor Sciences

                              Supervisor, Laboratory Support Services

                              Avantor Sciences
                              Leiden
                              Operations & Customer Support * Monitor operational metrics, service levels, and customer reporting requirements. * Inventory, purchasing, customer service, account management, or laboratory operations experience. We are seeking an experienced and people-focused Supervisor, Laboratory Support Services to a team supporting critical laboratory operations within a highly regulated pharmaceutical environment. * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with
                              Operations & Customer Support * Monitor operational metrics, service levels, and customer reporting requirements. * Inventory, purchasing, customer service, account management, or laboratory operations experience. We are seeking an experienced and people-focused Supervisor, Laboratory Support Services to a team supporting critical laboratory operations within a highly regulated pharmaceutical environment. * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with
                              meer
                              Avantor Sciences

                              Material Handler

                              Avantor Sciences
                              Schiphol
                              You'll get to work in a supportive and hardworking team, consisting of 5 associates and belongs to our department Lab and Production Services. Are you characterized by customer-friendliness, and have you always been looking for an opportunity in an international organization in life sciences? You will work on a full-time basis at our customer site in Schiphol-Rijk. * Outgoing, customer minded, and responsible
                              You'll get to work in a supportive and hardworking team, consisting of 5 associates and belongs to our department Lab and Production Services. Are you characterized by customer-friendliness, and have you always been looking for an opportunity in an international organization in life sciences? You will work on a full-time basis at our customer site in Schiphol-Rijk. * Outgoing, customer minded, and responsible
                              meer
                              Avantor Sciences

                              Bag Manufacturing Process Engineer II

                              Avantor Sciences
                              Hillegom
                              Ervaring: Je hebt ervaring in een customer service omgeving. * Je bent klantgericht en service-minded. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              Ervaring: Je hebt ervaring in een customer service omgeving. * Je bent klantgericht en service-minded. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              meer
                              Avantor Sciences

                              Operational Site Lead

                              Avantor Sciences
                              Nijmegen
                              Oversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Supervises a team of , and/or highly technical scientific support associates, either at a large site or multiple smaller sites in a geographic region. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines. Encourages a collaborative environment, supporting in achieving objectives while fostering alignment with broader scientific suppor
                              Oversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Supervises a team of , and/or highly technical scientific support associates, either at a large site or multiple smaller sites in a geographic region. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines. Encourages a collaborative environment, supporting in achieving objectives while fostering alignment with broader scientific suppor
                              meer
                              Avantor Sciences

                              Logistics Operative

                              Avantor Sciences
                              Nijmegen
                              Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. * Strong customer service focus and ability to work collaboratively with multiple . If you are detail-oriented, enjoy working in a fast-paced operational environment, and have a passion for logistics, inventory management, and delivering excellent customer service, we would love to hear from you. * Control
                              Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. * Strong customer service focus and ability to work collaboratively with multiple . If you are detail-oriented, enjoy working in a fast-paced operational environment, and have a passion for logistics, inventory management, and delivering excellent customer service, we would love to hear from you. * Control
                              meer
                              Avantor Sciences

                              Design Engineer

                              Avantor Sciences
                              Hillegom
                              This position will work closely with , , customer service, production, and quality. * Understand and support company operating procedures to provide proper and effective service to all customers and foster the development of long-term business relationships. This includes ensuring the assembly will meet the performance criteria required by the customer. * Develop both basic and more technically detailed approval drawings based on sketches or descriptions from account managers or customers. * Conduct feasibility and cost estimation of products to ensure the design can meet business and customer needs. * Organize the performing of and/or personally perform various tests (e.g., pressure test, pull test, etc.) and create validation packets for customers. * Assist in resolving customer complaints in a timely manner; notify management of problems and suggest corrective acti
                              This position will work closely with , , customer service, production, and quality. * Understand and support company operating procedures to provide proper and effective service to all customers and foster the development of long-term business relationships. This includes ensuring the assembly will meet the performance criteria required by the customer. * Develop both basic and more technically detailed approval drawings based on sketches or descriptions from account managers or customers. * Conduct feasibility and cost estimation of products to ensure the design can meet business and customer needs. * Organize the performing of and/or personally perform various tests (e.g., pressure test, pull test, etc.) and create validation packets for customers. * Assist in resolving customer complaints in a timely manner; notify management of problems and suggest corrective acti
                              meer
                              Avantor Sciences

                              HR Lead - Nederland

                              Avantor Sciences
                              Netherlands
                              Met onze Revival-strategie bouwen we aan de toekomst van ons bedrijf, met focus op customer excellence, operational excellence en people excellence. Een jaar geleden zijn we gestart met ons HR Shared Services-model. Jij geeft de volgende fase van deze transformatie actief vorm: transactioneel werk verschuift naar selfservice en shared services, zodat deze rol zich steeds meer richt op strategisch partnership met de business en de meest complexe HR-vraagstukken. * Je behandelt escalaties en werkt samen met HR Shared Services om risicovolle kwesties op te lossen — én te voorkomen. * Je geeft de volgende fase van onze HR-transformatie actief vorm: het verschuiven van transactioneel werk naar selfservice en onze Shared Services-organisatie. * Hands-on ervaring met een HR Shared Services-model en ServiceNow (of een vergelijkbaar ticketingsysteem).
                              Met onze Revival-strategie bouwen we aan de toekomst van ons bedrijf, met focus op customer excellence, operational excellence en people excellence. Een jaar geleden zijn we gestart met ons HR Shared Services-model. Jij geeft de volgende fase van deze transformatie actief vorm: transactioneel werk verschuift naar selfservice en shared services, zodat deze rol zich steeds meer richt op strategisch partnership met de business en de meest complexe HR-vraagstukken. * Je behandelt escalaties en werkt samen met HR Shared Services om risicovolle kwesties op te lossen — én te voorkomen. * Je geeft de volgende fase van onze HR-transformatie actief vorm: het verschuiven van transactioneel werk naar selfservice en onze Shared Services-organisatie. * Hands-on ervaring met een HR Shared Services-model en ServiceNow (of een vergelijkbaar ticketingsysteem).
                              meer
                              Avantor Sciences

                              Buyer

                              Avantor Sciences
                              Hillegom
                              Through our diverse and passionate global workforce of 14,000+ professionals – we've become a trusted provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              Through our diverse and passionate global workforce of 14,000+ professionals – we've become a trusted provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              meer
                              Avantor Sciences

                              Onsite Associate, Lab Services

                              Avantor Sciences
                              Leiden
                              Join a dynamic team where you will play a key role in ensuring the efficient delivery of essential laboratory services. This varied and hands-on role supports scientific operations through material preparation, sample management, laboratory logistics, equipment support, and operational services while maintaining the highest standards of quality, safety, and compliance. * Maintain volumetric data and provide reports as requested, demonstrating compliance with agreed service level agreements (SLAs). Liquid Nitrogen Services Glassware, Autoclave & Parts Washer Services * Manage and execute glassware maintenance, autoclave, and parts washer services in accordance with site procedures and quality standards. * Track workflow volumes and provide reporting to demonstrate achi
                              Join a dynamic team where you will play a key role in ensuring the efficient delivery of essential laboratory services. This varied and hands-on role supports scientific operations through material preparation, sample management, laboratory logistics, equipment support, and operational services while maintaining the highest standards of quality, safety, and compliance. * Maintain volumetric data and provide reports as requested, demonstrating compliance with agreed service level agreements (SLAs). Liquid Nitrogen Services Glassware, Autoclave & Parts Washer Services * Manage and execute glassware maintenance, autoclave, and parts washer services in accordance with site procedures and quality standards. * Track workflow volumes and provide reporting to demonstrate achi
                              meer
                              Avantor Sciences

                              Costumer Service

                              Avantor Sciences
                              Amsterdam
                              Avantor is op zoek naar een Customer Service Medewerker om het team te versterken. Als Customer service Medewerker ben jij het eerste aanspreekpunt voor onze klanten. * Ervaring: Je hebt ervaring in een customer service omgeving. Je bent verantwoordelijk voor het opbouwen van een goede relatie met onze klanten en deze allround services en ondersteuning aan te bieden. * Je bent klantgericht en service-minded.
                              Avantor is op zoek naar een Customer Service Medewerker om het team te versterken. Als Customer service Medewerker ben jij het eerste aanspreekpunt voor onze klanten. * Ervaring: Je hebt ervaring in een customer service omgeving. Je bent verantwoordelijk voor het opbouwen van een goede relatie met onze klanten en deze allround services en ondersteuning aan te bieden. * Je bent klantgericht en service-minded.
                              meer
                              Avantor Sciences

                              Service Technician (m/v/d)

                              Avantor Sciences
                              Boxmeer
                              Avantor is op zoek naar een gemotiveerde Service Technician om ons team in Boxmeer te versterken. * Je verleent een efficiënte service op Lab en Proces Apparatuur (kalibraties en validaties) met inachtneming van kwaliteit en tevredenheid.
                              Avantor is op zoek naar een gemotiveerde Service Technician om ons team in Boxmeer te versterken. * Je verleent een efficiënte service op Lab en Proces Apparatuur (kalibraties en validaties) met inachtneming van kwaliteit en tevredenheid.
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                              Avantor Sciences

                              Onsite Associate II, Inventory & transport Mgmt

                              Avantor Sciences
                              Leiden
                              Avantor Sciences * Leiden * Vast contract, onbepaalde tijd * Fulltime - Solliciteer als één van de eersten - We are seeking a reliable and detail-oriented Sample Logistics & Inventory Coordinator to support daily logistic and operational activities. This role is responsible for the safe and timely transport of samples between buildings, management of inventory processes, and participation in a rotating weekend sample support schedule. The ideal candidate is organized, proactive, and comfortable working in a fast-paced environment while maintaining high standards of accuracy and compliance. Your responsibilities * Transport samples between buildings in a timely, safe, and compliant manner. * Ensure proper handling, tracking, and delivery of samples according to established procedures. * Participate in a rotating weekend sample support schedule approximately every 4 to
                              Avantor Sciences * Leiden * Vast contract, onbepaalde tijd * Fulltime - Solliciteer als één van de eersten - We are seeking a reliable and detail-oriented Sample Logistics & Inventory Coordinator to support daily logistic and operational activities. This role is responsible for the safe and timely transport of samples between buildings, management of inventory processes, and participation in a rotating weekend sample support schedule. The ideal candidate is organized, proactive, and comfortable working in a fast-paced environment while maintaining high standards of accuracy and compliance. Your responsibilities * Transport samples between buildings in a timely, safe, and compliant manner. * Ensure proper handling, tracking, and delivery of samples according to established procedures. * Participate in a rotating weekend sample support schedule approximately every 4 to
                              meer
                              Avantor Sciences

                              Service Technician (m/v/d)

                              Avantor Sciences
                              Boxmeer
                              Avantor is op zoek naar een gemotiveerde Service Technician om ons team in Boxmeer te versterken. * Je verleent een efficiënte service op Lab en Proces Apparatuur (kalibraties en validaties) met inachtneming van kwaliteit en tevredenheid.
                              Avantor is op zoek naar een gemotiveerde Service Technician om ons team in Boxmeer te versterken. * Je verleent een efficiënte service op Lab en Proces Apparatuur (kalibraties en validaties) met inachtneming van kwaliteit en tevredenheid.
                              meer
                              Avantor Sciences

                              Biopharma Production Specialist

                              Avantor Sciences
                              Amsterdam
                              Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. The BPS develops a strong understanding of the market, identifies customer needs and challenges, and leverages Avantor's portfolio of biopharma products and services to deliver meaningful solutions. Under limited supervision, responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. As a Biopharma Production Spe
                              Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. The BPS develops a strong understanding of the market, identifies customer needs and challenges, and leverages Avantor's portfolio of biopharma products and services to deliver meaningful solutions. Under limited supervision, responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. As a Biopharma Production Spe
                              meer
                              Avantor Sciences

                              Cleanroom Medewerker

                              Avantor Sciences
                              Hillegom
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              meer
                              Avantor Sciences

                              QA Engineer

                              Avantor Sciences
                              Hillegom, NLD
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. * Investigate deviations, non-conformances, customer complaints, and CAPAs.
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. * Investigate deviations, non-conformances, customer complaints, and CAPAs.
                              meer
                              Avantor Sciences

                              Strategic Partner Director (m/w/d)

                              Avantor Sciences
                              Nederland
                              Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations. The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts. Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships. Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and m
                              Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations. The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts. Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships. Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and m
                              meer
                              Avantor Sciences

                              Inkoper/Buyer

                              Avantor Sciences
                              Hillegom
                              Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers.
                              Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers.
                              meer
                              Avantor Sciences

                              Cleanroom Technician II

                              Avantor Sciences
                              Hillegom
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
                              meer
                              Avantor Sciences

                              Onsite Coordinator II, Scientific Support

                              Avantor Sciences
                              Nijmegen
                              Strong customer service focus with the ability to work collaboratively across multiple teams. Oversees and guides the daily operations of SOP-driven lab bench work at customer facilities. Collaborates extensively with internal teams and customer contacts. Acts as the customer's point of contact, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives aimed at increasing operational efficiency and service quality. If you enjoy coordinating operations, managing inventory and logistics activities, working with multiple , and ensuring seamless site support services, we would love to hear from you.
                              Strong customer service focus with the ability to work collaboratively across multiple teams. Oversees and guides the daily operations of SOP-driven lab bench work at customer facilities. Collaborates extensively with internal teams and customer contacts. Acts as the customer's point of contact, facilitating communication and understanding across disciplines to meet customer's needs. * Contribute to continuous improvement initiatives aimed at increasing operational efficiency and service quality. If you enjoy coordinating operations, managing inventory and logistics activities, working with multiple , and ensuring seamless site support services, we would love to hear from you.
                              meer

                                Frequently Asked Questions

                                How many customer-service-associate jobs are available on StepStone?
                                There are 40 customer-service-associate jobs available on StepStone right now.
                                How many temporary and part-time customer-service-associate jobs are available?
                                There are 0 temporary customer-service-associate jobs and 1 part-time customer-service-associate jobs available at the moment.
                                Which places are popular for customer-service-associate jobs?
                                People who are interested in customer-service-associate jobs prefer to look in Hillegom, Soesterberg, Amsterdam.
                                Which industry do customer-service-associate jobs belong to?
                                Customer-service-associate jobs are part of the Klantendienst industry.
                                Which skills are beneficial for customer-service-associate jobs?
                                The following skills are useful for customer-service-associate jobs: Communicatie, Compliance, Organisatievermogen, Problemen oplossen, Klantendienst, Laboratoriumtaken, MS Excel, Dienstverlenend, Production, MS Office Suite, Productie, Rapporteren, Business, coordinatie, Logistieke sector, Management, Wetenschap, Montage, Bezorging, Engineering.