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                            Begeerde jobs

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                              32 resultaten voor customer-centricity vacatures

                              Avantor Sciences

                              Design Engineer

                              Avantor Sciences
                              Hillegom
                              This includes ensuring the assembly will meet the performance criteria required by the customer. This position will work closely with , , customer service, production, and quality. * Develop both basic and more technically detailed approval drawings based on sketches or descriptions from account managers or customers. * Conduct feasibility and cost estimation of products to ensure the design can meet business and customer needs. * Organize the performing of and/or personally perform various tests (e.g., pressure test, pull test, etc.) and create validation packets for customers. * Assist in resolving customer complaints in a timely manner; notify management of problems and suggest corrective actions. * Understand and support company operating procedures to provide pro
                              This includes ensuring the assembly will meet the performance criteria required by the customer. This position will work closely with , , customer service, production, and quality. * Develop both basic and more technically detailed approval drawings based on sketches or descriptions from account managers or customers. * Conduct feasibility and cost estimation of products to ensure the design can meet business and customer needs. * Organize the performing of and/or personally perform various tests (e.g., pressure test, pull test, etc.) and create validation packets for customers. * Assist in resolving customer complaints in a timely manner; notify management of problems and suggest corrective actions. * Understand and support company operating procedures to provide pro
                              meer
                              NIEUW
                              Avantor Sciences

                              Sr. Design Engineer

                              Avantor Sciences
                              Hillegom
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
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                              Avantor Sciences

                              Supervisor, Laboratory Support Services

                              Avantor Sciences
                              Leiden
                              Operations & Customer Support * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Monitor operational metrics, service levels, and customer reporting requirements. * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with the ability to build strong stakeholder relationships. * Inventory, purchasing, customer service, account management, or laboratory operations experience. * Walking throughout customer and laboratory facilities. You'll have the opportunity to make a direct impact on team culture, operational performance, and customer satisfaction while developing your leadership career within a global organization.
                              Operations & Customer Support * Ensure customer requirements outlined in Statements of Work (SOWs) are delivered on time and to the highest standard. * Act as a between customers, operational teams, and internal . * Monitor operational metrics, service levels, and customer reporting requirements. * Maintain compliance with SOPs, SOWs, safety procedures, and customer requirements. * Customer-focused mindset with the ability to build strong stakeholder relationships. * Inventory, purchasing, customer service, account management, or laboratory operations experience. * Walking throughout customer and laboratory facilities. You'll have the opportunity to make a direct impact on team culture, operational performance, and customer satisfaction while developing your leadership career within a global organization.
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                              Avantor Sciences

                              Senior Design Engineer

                              Avantor Sciences
                              Hillegom
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
                              At Avantor, we are looking for a proactive and customer-focused Senior Design Engineer to join our growing Single-Use Design Team. This is an exciting opportunity for an experienced engineer professional who enjoys combining technical expertise with customer interaction in a dynamic biopharma environment. You will play a critical role in designing and developing customized single-use assemblies, translating customer requirements into manufacturable solutions, and collaborating closely with Sales, Production, Quality, and Supply Chain teams. * Evaluate designs to ensure functionality, manufacturability, and compliance with customer requirements. * Collaborate directly with customers, , and internal stakeholders to deliver innovative solutions. * Support customer visits
                              meer
                              Avantor Sciences

                              Automation Engineer

                              Avantor Sciences
                              Hillegom
                              In this role, you will be responsible for developing PLC and HMI software, designing industrial control systems, supporting validation activities, and creating technical documentation for customer and internal projects. Working closely with , Quality, Suppliers, and External , you will play a key role in delivering reliable and scalable automation solutions that meet customer requirements and industry standards. This position is based in Hillegom and requires quarterly travel across Europe to support system commissioning, troubleshooting, customer acceptance testing, and technical project activities. * Create PLC and HMI software for new product development and customer-specific projects. * Support commissioning and start-up activities at customer sites. Customer Supp
                              In this role, you will be responsible for developing PLC and HMI software, designing industrial control systems, supporting validation activities, and creating technical documentation for customer and internal projects. Working closely with , Quality, Suppliers, and External , you will play a key role in delivering reliable and scalable automation solutions that meet customer requirements and industry standards. This position is based in Hillegom and requires quarterly travel across Europe to support system commissioning, troubleshooting, customer acceptance testing, and technical project activities. * Create PLC and HMI software for new product development and customer-specific projects. * Support commissioning and start-up activities at customer sites. Customer Supp
                              meer
                              Avantor Sciences

                              Material Handler

                              Avantor Sciences
                              Schiphol
                              Are you characterized by customer-friendliness, and have you always been looking for an opportunity in an international organization in life sciences? You will work on a full-time basis at our customer site in Schiphol-Rijk. * Outgoing, customer minded, and responsible
                              Are you characterized by customer-friendliness, and have you always been looking for an opportunity in an international organization in life sciences? You will work on a full-time basis at our customer site in Schiphol-Rijk. * Outgoing, customer minded, and responsible
                              meer
                              Avantor Sciences

                              Service Coordinator

                              Avantor Sciences
                              Boxmeer
                              This position requires a proactive mindset, strong organizational skills, and a customer-focused approach. * Maintaining accurate records of service calls, work orders, and customer interactions. * Responding to customer inquiries and requests for service. * Communication skills: The ability to communicate clearly and effectively with customers, technicians, and other stakeholders is crucial. * Customer orientation: A service coordinator must always prioritize the needs and satisfaction of the customer.
                              This position requires a proactive mindset, strong organizational skills, and a customer-focused approach. * Maintaining accurate records of service calls, work orders, and customer interactions. * Responding to customer inquiries and requests for service. * Communication skills: The ability to communicate clearly and effectively with customers, technicians, and other stakeholders is crucial. * Customer orientation: A service coordinator must always prioritize the needs and satisfaction of the customer.
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                              We hebben je zoekopdracht uitgebreid met 25 gelijkaardige vacatures.

                              Avantor Sciences

                              Customer Service Associate II

                              Avantor Sciences
                              Hillegom
                              Are you a service-minded and solution-oriented person who enjoys customer interaction? As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers. Executes day-to-day customer service tasks according to defined procedures and standards. Handles recurring customer inquiries and issues, such as order status updates or product defects, by applying prescribed solutions. Key respo
                              Are you a service-minded and solution-oriented person who enjoys customer interaction? As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers. Executes day-to-day customer service tasks according to defined procedures and standards. Handles recurring customer inquiries and issues, such as order status updates or product defects, by applying prescribed solutions. Key respo
                              meer
                              Avantor Sciences

                              Customer Service

                              Avantor Sciences
                              Hillegom
                              Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom. Are you a service-minded and solution-oriented person who enjoys customer interaction? As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers. * Owns the customer request and experience from initiation to conclusion * Manage inbound customer communi
                              Avantor Fluid Handling is seeking a motivated Customer Service Representative to join our team in Hillegom. Are you a service-minded and solution-oriented person who enjoys customer interaction? As a Customer Service Representative, you'll develop within a dynamic industry while strengthening customer relationships and enhancing the service experience. In this role, you will be the key link between Avantor and its Biopharma customers, building and maintaining strong partnerships. You'll work in a skilled, collaborative team and engage closely with colleagues across purchasing, logistics to ensure smooth support for our customers. * Owns the customer request and experience from initiation to conclusion * Manage inbound customer communi
                              meer
                              Avantor Sciences

                              Strategic Partner Director (m/w/d)

                              Avantor Sciences
                              Nederland
                              Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations. The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts. Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships. Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and measurable outcome
                              Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations. The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts. Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships. Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and measurable outcome
                              meer
                              Avantor Sciences

                              Costumer Service

                              Avantor Sciences
                              Amsterdam
                              Avantor is op zoek naar een Customer Service Medewerker om het team te versterken. Als Customer service Medewerker ben jij het eerste aanspreekpunt voor onze klanten. * Ervaring: Je hebt ervaring in een customer service omgeving.
                              Avantor is op zoek naar een Customer Service Medewerker om het team te versterken. Als Customer service Medewerker ben jij het eerste aanspreekpunt voor onze klanten. * Ervaring: Je hebt ervaring in een customer service omgeving.
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                              Avantor Sciences

                              HR Lead - Nederland

                              Avantor Sciences
                              Netherlands
                              Met onze Revival-strategie bouwen we aan de toekomst van ons bedrijf, met focus op customer excellence, operational excellence en people excellence.
                              Met onze Revival-strategie bouwen we aan de toekomst van ons bedrijf, met focus op customer excellence, operational excellence en people excellence.
                              meer
                              NIEUW
                              Avantor Sciences

                              Biopharma Production Specialist

                              Avantor Sciences
                              Amsterdam
                              Under limited supervision, responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. As a Biopharma Production Specialist at Avantor, you will be responsible for generating growth opportunities in the Netherlands and the Southern European region with both existing and new customers. The role of the Biopharma Production Specialist (BPS) is to create sustainable and profitable partnerships with customers in the biopharmaceutical industry. The BPS is responsible for sales activities within the assigned territory, with a focus on positioning Avantor as the preferred supplier to biophar
                              Under limited supervision, responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. As a Biopharma Production Specialist at Avantor, you will be responsible for generating growth opportunities in the Netherlands and the Southern European region with both existing and new customers. The role of the Biopharma Production Specialist (BPS) is to create sustainable and profitable partnerships with customers in the biopharmaceutical industry. The BPS is responsible for sales activities within the assigned territory, with a focus on positioning Avantor as the preferred supplier to biophar
                              meer
                              Avantor Sciences

                              Laboratory Support Technician

                              Avantor Sciences
                              Nijmegen
                              Executes SOP-driven scientific protocols and workflows at customer facilities (e.g. media/buffer prep, solvent/reagent mixtures, filtrations, material weighing, physical testing), ensuring consistency, data integrity, and adherence to regulatory standards. Tasks may also include preparing routine laboratory solutions, performing environmental monitoring and testing activities, and/or end-to-end handling of customer-designed chemical samples. Communicates with internal teams and customer contacts, providing or obtaining information that often requires detailed explanation and context.
                              Executes SOP-driven scientific protocols and workflows at customer facilities (e.g. media/buffer prep, solvent/reagent mixtures, filtrations, material weighing, physical testing), ensuring consistency, data integrity, and adherence to regulatory standards. Tasks may also include preparing routine laboratory solutions, performing environmental monitoring and testing activities, and/or end-to-end handling of customer-designed chemical samples. Communicates with internal teams and customer contacts, providing or obtaining information that often requires detailed explanation and context.
                              meer
                              Avantor Sciences

                              Transportation & Logistics Specialist

                              Avantor Sciences
                              Hillegom
                              Your expertise will directly support our commitment to delivering high-quality products to our customers, on time and in full. * Collaborate closely with internal , including Procurement, Production, and Customer Service teams, to align logistics activities with business needs. Join a team that is dedicated to operational excellence and customer satisfaction.
                              Your expertise will directly support our commitment to delivering high-quality products to our customers, on time and in full. * Collaborate closely with internal , including Procurement, Production, and Customer Service teams, to align logistics activities with business needs. Join a team that is dedicated to operational excellence and customer satisfaction.
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                              Avantor Sciences

                              Logistics Operative

                              Avantor Sciences
                              Nijmegen
                              Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. * Strong customer service focus and ability to work collaboratively with multiple . If you are detail-oriented, enjoy working in a fast-paced operational environment, and have a passion for logistics, inventory management, and delivering excellent customer service, we would love to hear from you.
                              Responsible for the day-to-day operational coordination of routine lab operations & support activities at customer facilities, such as glasswashing, garment/laundry services, autoclaving, sanitization, PPE / first aid stations maintenance, and/or waste and recycling collection. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers. * Strong customer service focus and ability to work collaboratively with multiple . If you are detail-oriented, enjoy working in a fast-paced operational environment, and have a passion for logistics, inventory management, and delivering excellent customer service, we would love to hear from you.
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                              Avantor Sciences

                              Onsite Coordinator II, Scientific Support

                              Avantor Sciences
                              Nijmegen
                              Oversees and guides the daily operations of SOP-driven lab bench work at customer facilities. Collaborates extensively with internal teams and customer contacts. Acts as the customer's point of contact, facilitating communication and understanding across disciplines to meet customer's needs. * Strong customer service focus with the ability to work collaboratively across multiple teams.
                              Oversees and guides the daily operations of SOP-driven lab bench work at customer facilities. Collaborates extensively with internal teams and customer contacts. Acts as the customer's point of contact, facilitating communication and understanding across disciplines to meet customer's needs. * Strong customer service focus with the ability to work collaboratively across multiple teams.
                              meer
                              Avantor Sciences

                              Lab Technician (QC)

                              Avantor Sciences
                              Nijmegen
                              Carries out a range of complex scientific support tasks at customer facilities, requiring significant interpretation of technical/scientific protocols to support research objectives effectively. Collaborates extensively with internal teams and customer contacts, facilitating communication and understanding across disciplines to meet customer's needs. * Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).
                              Carries out a range of complex scientific support tasks at customer facilities, requiring significant interpretation of technical/scientific protocols to support research objectives effectively. Collaborates extensively with internal teams and customer contacts, facilitating communication and understanding across disciplines to meet customer's needs. * Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).
                              meer
                              Avantor Sciences

                              Sr. Portfolio Manager, VWR Brand Equipment & Instruments

                              Avantor Sciences
                              Nederland
                              You'll own the full product lifecycle—from concept and development through commercialization and phaseout—using market insight, customer needs, and data driven decision making to prioritize the right VWR Brand opportunities and fuel growth and increase market penetration for the VWR Brand. In this role, you'll lead large, cross functional initiatives, partner closely with commercial, marketing, sourcing, operations, e-commerce and regulatory teams, and drive new portfolio development that delivers differentiated value to customers and excellent financial results for VWR. * Develop & Execute Avantor's VWR portfolio strategy to take market share including, yet not limited to, further penetration of existing products, new product introductions (proprietary ), new supplier acquisition, product line expansion, new market penetration, and e
                              You'll own the full product lifecycle—from concept and development through commercialization and phaseout—using market insight, customer needs, and data driven decision making to prioritize the right VWR Brand opportunities and fuel growth and increase market penetration for the VWR Brand. In this role, you'll lead large, cross functional initiatives, partner closely with commercial, marketing, sourcing, operations, e-commerce and regulatory teams, and drive new portfolio development that delivers differentiated value to customers and excellent financial results for VWR. * Develop & Execute Avantor's VWR portfolio strategy to take market share including, yet not limited to, further penetration of existing products, new product introductions (proprietary ), new supplier acquisition, product line expansion, new market penetration, and e
                              meer
                              Avantor Sciences

                              Operational Site Lead

                              Avantor Sciences
                              Nijmegen
                              Oversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines.
                              Oversees the day-to-day execution of onsite scientific support objectives at customer facilities, ensuring productivity and delivery of high level scientific support services to customers. Resolves challenges, like customer issues, within the scope of the services provided by analyzing relevant data and factors to develop informed solutions. Facilitates communication with external customers and internal teams to ensure mutual understanding and engagement across disciplines.
                              meer
                              Avantor Sciences

                              Lead Site Support Engineer

                              Avantor Sciences
                              Hillegom
                              Je werkt nauw samen met Engineering, Product Management, Quality, Manufacturing, Customer Service en Commercial teams om operationele excellentie en klanttevredenheid te waarborgen.
                              Je werkt nauw samen met Engineering, Product Management, Quality, Manufacturing, Customer Service en Commercial teams om operationele excellentie en klanttevredenheid te waarborgen.
                              meer
                              Avantor Sciences

                              HR Lead - NL

                              Avantor Sciences
                              Hillegom, Amsterdam, Boxmeer
                              It's a great time to join Avantor as we continue executing our Revival strategy - shaping the future of our business through a focus on customer excellence, operational excellence and people excellence. * Full-time, hybrid role, with at least 3 days per week in the office and a balanced presence across our locations in Amsterdam Sloterdijk, Hillegom Boxmeer, plus occasional visits to customer sites.
                              It's a great time to join Avantor as we continue executing our Revival strategy - shaping the future of our business through a focus on customer excellence, operational excellence and people excellence. * Full-time, hybrid role, with at least 3 days per week in the office and a balanced presence across our locations in Amsterdam Sloterdijk, Hillegom Boxmeer, plus occasional visits to customer sites.
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                                Frequently Asked Questions

                                How many customer-centricity jobs are available on StepStone?
                                There are 32 customer-centricity jobs available on StepStone right now.
                                Which places are popular for customer-centricity jobs?
                                People who are interested in customer-centricity jobs prefer to look in Hillegom, Soesterberg, Amsterdam.
                                Which skills are beneficial for customer-centricity jobs?
                                The following skills are useful for customer-centricity jobs: Communicatie, Problemen oplossen, Compliance, Klantendienst, MS Excel, Organisatievermogen, Production, Dienstverlenend, Business, Laboratoriumtaken, Management, Productie, coordinatie, MS Office Suite, Wetenschap, Geneesmiddel, GMP, Montage, Rapporteren, Customer Centricity.