• Advise customers on products to help them achieve the ultimate night's sleep, enhancing the customer experience. • Manage customer interactions and ensure a seamless, high-quality end-to-end experience, driving customer satisfaction. Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. • You bring more than 2-3 years of experience as an Assistant Store Manager or Senior Sales Associate in a retail environment. • Demonstrate strong sales skills with a proactive, customer-oriented approach. * The opportunity to grow with Emma as part of a maturing scale-up, contributing to an omnichannel business that connects our online and in-store experience. * Continuous learning and development through hands-on experience, on-the-job learning, and support from your team.
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