Customer Relationship Manager
- Amsterdam
As part of our development in the Benelux, we are looking for our future Customer Relationship Manager. Within a team of 3 people, under the responsibility of a Country Manager, you will be at the heart of our customer relations. Your main mission will be to support daily our customers in the subscription to Move & Rent services. You are the interface between the different services of Move & Rent and its customers. Manage customers' relations from A to Z (create offers, track orders, take care of invoicing, manage the after-sales service). * (order goods, plan assembly, transport...) to ensure customer satisfaction. * Optimise customer experience by sharing best practices & improving the process (customer feedback, suggestions for new products, supply chain optimisation...). * Contribute to best-in-class NPS and high Customer Satisfaction standards. * Excellent customer relation skills, oral and written. Move & Rent * Amsterdam
As part of our development in the Benelux, we are looking for our future Customer Relationship Manager. Within a team of 3 people, under the responsibility of a Country Manager, you will be at the heart of our customer relations. Your main mission will be to support daily our customers in the subscription to Move & Rent services. You are the interface between the different services of Move & Rent and its customers. Manage customers' relations from A to Z (create offers, track orders, take care of invoicing, manage the after-sales service). * (order goods, plan assembly, transport...) to ensure customer satisfaction. * Optimise customer experience by sharing best practices & improving the process (customer feedback, suggestions for new products, supply chain optimisation...). * Contribute to best-in-class NPS and high Customer Satisfaction standards. * Excellent customer relation skills, oral and written. Move & Rent * Amsterdam
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