Do you have after sales experience in an automotive enviroment?? Call me, and I will give you all the details.
Hope to speak you soon!
As a Senior Business Analyst / Project Manager, you will be part of the After Sales Systems & Innovation department. The aim of our department is to provide innovative and high quality systems for the after sales area, whose objective is to support the entire after sales process at customers, dealers and DAF. By means of optimized diagnostic, servicing and support processes, systems, other tools and knowledge. Experience in this matter is a must.
This dynamic team is responsible for the agile management, design, maintenance, development, systems integration and (automatic) testing of the After Sales Systems. We are looking for additional support in the area of dealer work shop services: From the point of calling in a vehicle pro-actively until the moment the repair of a vehicle is finalized. This to support the team that is continuously optimizing and extending these processes by means of multiple projects.
The Business Analyst analyses and improves existing business processes and initiates, develops and supervises the implementation of new product-, services- or information flows in order to improve operational effectiveness and reduce integral costs.