Presales Engineer (Application Delivery Management)MICRO FOCUS INTERNATIONAL PLCUtrechtNL2021-02-22
Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving marketplace. That’s high tech without the drama.
Responsible for defining, developing & supporting the sales process for technology and solutions with account teams. Engages in account transactions based on technical expertise required in specific deals/programs leveraging specialized knowledge base across multiple accounts. Focuses on area of technical expertise, e.g., specific products/areas within company's global business units. Responsible for technical consulting work with customers in selling company products, services and systems, or software. Provides technical support in sales presentations, product demonstrations, and customer training. Responsibilities: Opportunity analysis. · Gathers and assesses customer needs, both business and technical. · Identifies probable competition and product roll-out data/training needs and evaluates relative company strengths. Solution Planning and Design. · Architects an appropriate technical solution to meet the customer's business requirements. · Identifies the growth path and scalability options of a solution and includes these in design activities. · Anticipates and plans for competitive threats. · Actively identifies opportunities to assist peers Regionally in area of expertise (e.g., writing white-papers). Client/customer relationship. · Represents the company as a technical expert with customers; shares knowledge in area of expertise and links to related technology areas. · Builds customer loyalty through being a trusted advisor. · Partners effectively with others in the account to ensure problem resolution and customer satisfaction.
Education and Experience Required: · Technical University or Bachelor's degree. · Typically 5 years experience (or more) in technical consultative selling and account management. · Technical and/or solution experience in appropriate industry. Knowledge and Skills: Technical/Solution acumen. · Software development and delivery solutions knowledge preferred · Demonstrates a broad knowledge of the company's technology & solutions, with deep expertise in area of specialization and related technologies. · Demonstrated ability to work as the lead for large complex projects. · Has a deep knowledge in IT Management. Industry acumen · Extensive level of industry acumen; keeps current with trends and able to converse with client on issues and challenges Solution selling. · Demonstrates strong communications skills with executive managers, as well as some C-level executives. · Leverages strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company.