Syngenta is one of the world's leading agriculture companies. Our ambition is to help safely feed the world while taking care of the planet. We aim to improve the sustainability, quality and safety of agriculture with world class science and innovative crop solutions. Our technologies enable millions of farmers around the world to make better use of limited agricultural resources. With 28,000 people in more than 90 countries we are working to transform how crops are grown. Through partnerships, collaboration and The Good Growth Plan we are committed to improving farm productivity, rescuing land from degradation, enhancing biodiversity and revitalizing rural communities. To learn more visit www.syngenta.com and www.goodgrowthplan.com.
In this role you are responsible to manage all types of orders to realize accurate deliveries to all internal and external customers. Besides the execution of your daily operational activities, you play a proactive role to react on product demands, by maintaining an excellent relationship with our customers. By giving support to our sales teams, you make sure our clients are served to the best of their satisfaction. Customer Service/Order support Representatives play an important role in achieving our sales targets.
As Customer Service/ Order support representative you are responsible for the complete handling of export orders for an assigned sales Area, including the information and communication flow and you make sure all relevant data is administered properly. You act as the primary contact for order handling for customers and colleagues of Syngenta entities worldwide and you make sure all necessary documents are available. Therefor you are a key player for a full and satisfactory delivery in time. You actively communicate with various departments internally as well as with customers and affiliates to identify and correct issues in a timely fashion and you know how to organize and administer your work efficiently. The purpose is that our clients are served to the best of their satisfaction, in line with our Syngenta commercial policy
You have at least a MBO level in logistics and/or international business/business administration. Knowledge of planning cycles, Sales cycles, Production and processes and sales are necessary to succeed in this position! You have user knowledge of MS Office and SAP environments. You are native German, French and fluent in both English and preferably Dutch. You are a strong communicator, pro-active and able to establish outstanding working relations. You are stress tolerant and know how to deal with delivery issues. You are constantly looking for improvement steps to maintain a reliable partnership with different stakeholders.
What we offer:
If you recognize yourself in the profile and would like to apply for this position please apply on-line via www.syngenta.com if you would like to have more information about this vacancy please contact our recruiters Patricia Zwaan & Arjen Mol by email at and / or