The position will require an individual to solve customer support issues in a mixed mode by either; visiting the end-user’s desk location, working “remotely” from the IT department office, or at the client’s Performance Bar location(s) serving customers face to face in real time.
Nike’s European Headquarters (EHQ) in Hilversum, Netherlands.
The role is part of a team of dedicated Deskside Technicians at Nike EHQ, and will report to the local Team Lead based onsite. The role requires the individual to provide support to equipment and systems including (but not limited to); Windows and Apple computers, Windows, Android and Apple phones, printers, networking devices, peripherals, and both common and bespoke software applications. As well as standard corporate office users, showrooms, meeting room AV/VC and other associated hardware and software.