Do you know what is needed to run ASML applications on the customer’s network? And how to interact both with the customer’s IT department and the ASML development team? If so then this role of IT Stack Architect at CS is just the opportunity for you.Job Mission
The sector Customer Support (CS) is responsible for the maintenance of ASML systems on customer locations and supporting the customer in the use of these systems in his production process.
Within the CS New Product Introduction process the introduction of new technologies into the ASML worldwide service organization is managed. By realizing this we ensure that the worldwide service organization can execute service delivery to meet customer Service Level Agreements at the agreed cost targets as defined by the Business Lines.
The IT Stack architect in CS reports to the Manager CS ENG YS Equipment PL & SES (in Veldhoven) and works for the Project Manager for VCP introduction, together with CS Project Leader. This is a temporary position.Other information
Willingness to travel internationally up to 30%
The IT Stack Consultant / Coordinator is part if the so called “install prep team” that consists out of a Project Leader from CS and an IT stack architect (this vacancy) and is responsible to prepare our (future) customers for the installation and maintenance of the VCP product. VCP stands for Virtual Computational Platform and is a virtual platform that is installed on the customers IT infrastructure, which enables large ASML software applications. In the past ASML offered a hardware solution (LCP) as platform for these applications, but due to scalability and maintainability challenges of this platform, this is now being transitioned to the customer’s network.
Profile IT stack architect / consultant for installation prep team:
3 to 4 installations per quarter. 6 months lead time per installation. Needs to be physically present at VCP customer site 2-3 times per installation
Related activities that are covered by the Project Leader of CS (colleague in the install prep team)
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