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Head of AML /KYC (Client Management Escrow & Settlements)

  • CSC Global
  • Amsterdam
  • Freelance
  • Full Time
  • Published: 1 week ago
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Head of AML /KYC (Client Management Escrow & Settlements)CSC Global
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As the Head of Client Management Escrow & Settlements, you play a critical role in safeguarding the integrity of our Escrow & Settlements business in the Netherlands. You are responsible for ensuring that all new and existing clients and projects are onboarded, reviewed, and monitored in full compliance with applicable laws, regulations, and internal policies.

In this leadership role, you guide a team of five Client Managers - four based in our Amsterdam office and one in our Bangalore office. You set the tone for quality, ownership, and professionalism within the team, while also being willing to step in operationally as a Client Manager when required.

You work closely with the Risk and Compliance departments to continuously strengthen our compliance framework, improve processes, and maintain a robust KYC and onboarding environment. This position offers a unique opportunity to make a direct impact on the quality, reputation, and operational excellence of our organization.

Your responsibilities

  • Ensure timely and accurate onboarding of new clients and projects in accordance with relevant laws, regulations (incl. Wwft), and internal policies.
  • Act as an escalation point for complex onboarding cases.
  • Oversee and, when needed, perform periodic and event-driven file reviews of existing clients to ensure ongoing compliance.
  • Safeguard the integrity of the onboarding and review framework in coordination with the Director Risk & Director Compliance.
  • Ensure internal procedures, risk assessments, and documentation standards are followed consistently.
  • Proactively identify compliance risks and drive remediation and process improvements.
  • Lead, coach, and support a team of 5 Client Managers across Amsterdam and Bangalore.
  • Set a strong example in knowledge, work ethic, communication, and professionalism.
  • Monitor team performance, support development, and foster a culture of quality and accountability.
  • Step in operationally as Client Manager when required to support workloads or complex cases.
  • Maintain strong relationships with internal stakeholders such as Compliance, Legal, Operations, and Commercial teams.
  • Ensure transparent communication regarding onboarding timelines, risks, and compliance matters.

Your profile

  • Minimum 5 years of experience in KYC, Client Onboarding, Compliance, or similar roles.
  • Extensive knowledge of KYC, AML, compliance and risk policies, and relevant Dutch and EU laws/regulations.
  • Strong understanding of due diligence processes for complex (international) corporate structures.
  • Brings valuable managerial or team lead experience to guide and inspire the Client Management team.
  • Fluent in both English and Dutch, enabling strong communication with clients and stakeholders.
  • Familiarity with Escrow & Settlement or payment institution environments is a plus and helps accelerate onboarding into the role.
  • Proven ability to work under strict deadlines and manage multiple priorities simultaneously.
  • Completed Master’s degree (e.g., Law, Business Administration, Finance, Economics, or similar).

We offer

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

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CSC GlobalAmsterdam, Nederland
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